Nawal has chosen a situation where the communication is key issue for the conclusion of the event.
It was a really hard topic in the sense of it affected her directly. It is not easy to speak objectively about such kind of situation. But she did well. She explained only facts, without using any personal opinion. So, facts were even stronger.
The situation took place during her internship. She had to deal with a really rude, impolite and unfair person. She wasn’t excepting a situation like this. She did not find a way to talk to that person in order to solve the problem. She was frustrated of that non healthy communication.
Actually, it was hard for me to stay objective. I have met the same kind of work environment, and I know how hard I can be to face it. I really think that sometimes communication is useless with that kind of people. Obviously they are not ready to listen, and communication starts by listening. It’s seems to be an endless conflict.
To conclude the interview, I asked her two questions which gave me an overview about her way to deal with problems. It also gave her, for the first time, the opportunity to analyze the situation from outside. The questions were:
- What would you have done to solve the problem if you had the opportunity to defense yourself?
- What would you have done if you were in a higher hierarchical level than that person?
No comments:
Post a Comment